The Customer Experience Team is at your service. Simply email your team at firstname.lastname@example.org or call 1-877-374-7993 (TTY 711)
Our hours of operation are:
October 1 - March 31: 8am to 8pm, CST, seven days a week
April 1 - September 30: 8am to 8pm, CST, Monday through Friday.
What Happens Next?
Your Reference Number is
We strongly recommend you keep a copy for your records. Please print or download a PDF copy of your application using the buttons above.
Once Medicare approves your enrollment, you will receive a letter from Care N’ Care confirming your approval by Medicare to the plan.
A member of the Customer Experience Team will call to welcome you to Care N’ Care, and confirm the information provided on the enrollmentform, like your home address and primary care physician. They can also assist with any questions you may have.
Identification (ID) Card
Members will receive two ID cards. ID cards will mail separate from any other materials provided by Care N' Care. Use your Care N’ Care member ID card when visiting your doctor, pharmacy, facility or hospital.
Member Material & Health Questionnaire
Members will receive a Material Kit and a Health Questionnaire within 30 days of enrollment. The Member Material kit provides all of the information required by Medicare, including how to get a copy of your Evidence of Coverage, Drug Formulary and a Provider/Pharmacy Directory. Your health is our priority and the questionnaire is a way for us to get to know you. The information provided helps us to offer suggestions and recommendations for a healthier lifestyle. We encourage you to participate in the questionnaire.
DocuSign enrollment notes
Please wait for your reference number...
The Reference Number is . You can follow the status of your application once your enrollee has docusigned the application. That status can be viewed on our agent portal Here
A message with this reference number has been sent to your email at
Your enrollee has been invited to sign by DocuSign by email at
IMPORTANT: The application is not submitted until your enrollee docusigns the emailed application.
As the agent, it is your responsibility to follow up with your enrollee to make sure they sign the application that was sent electronically. You'll get an email when this enrollee has docusigned the application.
You can check status of your DocuSign enrollments on the agent portal Click Here